Montreal 514-907-1801. This feature allows you to generate consolidated revenue reports for both your hotel and F&B departments. Other countries 514-907-1801. The charge transfer to company folios is an optional feature and can be enabled and disabled at any moment. Click Save to finish the process and enable the interface; Your LigtSpeed charge transfer is now active. The print text of the charge will be the name of the outlet / floor plus the restaurant bill number. The straightforward ePOS that gives you control. Submit billing or support requests through the Restaurant Help Center. Restaurants can use Lightspeed Delivery to connect their POS to online delivery platforms like UberEats, Foodora and DoorDash Integrate with your favorite tools. . I. Employee names, phone numbers, and email addresses will be transferred into Homebase. Lightspeed helps your business stay versatile, whatever comes its way. If you enable the Allow Transfers to Company option, the search will allow you to search for a company accepting charge transfers and transfer charges to its open folios ; 2. The Restaurant POS app is where orders and payments are processed in Lightspeed Restaurant. No. Whether you run a full or quick service restaurant, a bar or nightclub, a hotel or … Enabling Automatic Updates Click on Configure in order to make the necessary interface configurations. Which connection type(s) each receipt printer can support varies from one to the other. If you have multiple stores, Homebase will display data broken down by each location. Lightspeed offers all the tools that active and professional traders need to be successful. Talk to an expert today about how Lightspeed Restaurant can get help with your day to day management. Lightspeed helps you run your business regardless of whether you have a store, restaurant or eCommerce business. Yes Yes, although there are ideal hardware setups that we recommend to use with Lightspeed Restaurant - we sell and support the hardware listed on this page. Lightspeed sales data in Homebase will report as net sales (sales, discounts, tax, and tips minus refunds). software. This process should be completed within 24 hours, at which point you will receive a confirmation email from Homebase. When you set the Source filter to 'Transferred', you will see the charges transferred from Lightspeed only. Lightspeed Restaurant Features and Capabilities. In order to transfer bills to a hotel booking, you will need a payment type of the Room type. Once installed on your computer, it helps you set up your hardware in fewer steps and guides you through the process. Only the owner of the Homebase account has access to the POS Connection. If you hate cookies, or are just on a diet, you can disable them altogether too. Please ask our support team to create such a POS account for you before you can activate the Daily Revenue transfer. If you purchased your headset from us directly, or have previously received service, you should already have an account. It ha… Did you find it helpful? Lightspeed Hub makes hardware easy. We will then contact Lightspeed on your behalf and connect your account. We use cookies to try and give you a better experience in Freshdesk. "Lightspeed is an ePOS that allows you to create a customizable menu, complete with images and modifiers, update your floor plan in real time, as well as manage your integrations, staff and loyalty programs — all in one place. Lightspeed Restaurant Operational Lightspeed Payments Operational Lightspeed Loyalty Operational Dashboard ... We are currently investigating an issue affecting payment processing for merchants using integrated payments on Lightspeed Retail. An online community for users of Lightspeed POS Inc, a cloud-based commerce platform that powers small and mid-sized independent businesses in over 100 countries. Locate the locked user account in the list. Transfer charges to a guest/company folio when the restaurant bill is closed through the hotel transfer payment type; -The interface checks if the booking/company accepts charges or not; -If the booking folios are closed, the interface will open a new one and will create the charges there. Once your device has been updated to the latest iOS version, you should update the Restaurant POS app. If such a payment type doesn't exist, please log in to the restaurant manager and add a payment type of the Room type. Lightspeed helps you run your business regardless of whether you have a store, restaurant or eCommerce business. Lightspeed Retail allows you to cater your account to your needs with robust, optional modules. Lightspeed Restaurant covers the basics, adds a range of custom options, and throws a good dollop of useful side functionality into the mix as well. Homebase is the only scheduling and time tracking software that integrates with Lightspeed Restaurant and Lightspeed Retail. Make sure you use the same establishment name as your Lightspeed account. Lightspeed Restaurant is a сloud-based ePOS system which will help you manage staff, serve customers and monitor performance. Updating Restaurant POS. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy. Simply submit a request using the button at the top of this page. At this time, however, only the below devices are supported with Hub. The charges transferred from Lightspeed can be filtered in the charge reports using the Source filter. United Kingdom 44 20 3695 9599 The supported receipt printers for Retail POS can connect to your computer or iPad in four possible ways. Diversify your restaurant’s offering with integrations for delivery and eCommerce; Move tables and make adjustments to your floor plan so your staff always know where to go ; Offer fast transactions anywhere through credit, debit cards and QR codes Restaurant Manager is recommended for use with Google Chrome. It also connects directly to Lightspeed Retail POS, bringing you a reliable connection to your hardware throughout the day. Homebase does not import PINS or roles (including any manager roles) from Lightspeed. Lightspeed Restaurant’s robust POS solution lets you run your entire restaurant from an iPad and access your business from anywhere, even if you lose internet connection. Lightspeed Restaurantis a cloud-based iPad POS system for restauranteurs. You need to specify the daily revenue transfer start date, so that our support specialists can  configure it. Lightspeed POS is a point-of-sale solution for retailers and restaurateurs, and so the vendor offers two separate solutions, Lightspeed Retail and Lightspeed Restaurant. You can activate any or all of the three available modules: If you want Lightspeed or more options, write the FCC and your congressperson and yell at them as loud as you can that Comcast's monopoly in places like South Lansing should be illegal. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies. Talk to an expert today about how Lightspeed Restaurant can get help with your day to day management. You can add this or edit employee information at any time in Homebase by visiting the Team page. About supported hardware Lightspeed Restaurant is optimized for use with our recommended receipt printers, payment terminals, cash drawers, and card readers. After configuring your menu in Restaurant Manager, your products and categories will be visible in Restaurant POS. It is best practice for each of your employees to have their own unique login for Restaurant POS. be completed on the Homebase application so they are visible and exportable for payroll. This data is updated in near real-time and is accessible in the Reports tab of your account. The charge will have the same name as in LightSpeed. This way, the Invoice will be clearer (Example:Tea (7th street Restaurant … Moving forward, all employees should be entered into Lightspeed. On your iOS device, open the App Store. 6. If you are several Lightspeed OnSite releases behind and would like to update to macOS 10.14, we recommend updating your operating system and Lightspeed OnSite as follows: Ensure macOS is updated to 10.12 The charge will have the same name as in LightSpeed. Log in here to the software you are using. It looks like you're new here. Here are three ways to get the support you need and get your questions answered: Create or log in to your Lightspeed account. Lightspeed helps you run your business regardless of whether you have a store, restaurant or eCommerce business. An agent will reply as soon as possible. Business types Retail Apparel Bike Electronics Lightspeed helps you run your business regardless of whether you have a store, restaurant or eCommerce business. Please note that the event folios are not available for charge transfers. Check out our Lightspeed Restaurant discussions. Lightspeed offers virtual classroom training and 1-on-1 onboarding sessions to teach you everything from selling to scaling. Homebase allows owners and managers to view sales data. Lightspeed Support does not have access to any of your usernames or passwords and cannot unlock accounts for you. If you already have a Homebase account, sign in and click Settings in the top navigation bar. Howdy, Stranger! Employees with emails will automatically get an invitation to join Homebase. Part 1: Connect Homebase and Lightspeed Restaurant or Retail. Select Lightspeed Restaurant or Retail to complete the setup. We recommend upgrading Lightspeed OnSite to at least 2018 3.0.3 before updating your operating system to macOS 10.14. Select POS Connection from the navigation bar on the left. Modified on: Fri, 30 Oct, 2020 at 8:13 PM. An agent will reply as soon as possible. Sorry we couldn't be helpful. If you need to transfer charges to an event folio they have to be first transferred to another open folio associated with the same company and then manually transferred to the event one. Find the Lightspeed Restaurant app under Available Updates, then tap UPDATE. For specifics instruction and contact information, please see our Contact us article. Make sure you use the same establishment name as your Lightspeed account. It balances two seeming opposites (and quite well I might add), combining a comparatively complex, feature-rich POS back end with a deceptively simple structure and intuitive interface. Our Restaurant Support team is available to help you 24/7. Help us improve this article with your feedback. On Friday night, join us and Sam Adams for the finals of the Lansing Stein Heist competition. 5. -A separate charge for each item in the bill will be created. Our robust software is highly customizable, allowing traders to see key information in real time. Lightspeed supports our Retail, OnSite and Restaurant customers. Homebase will not import inactive employees. Once you’ve logged in to your account, create a service request. By default, the charge Revenue Group is FOOD & BEVERAGE, the Revenue Category is Lightspeed POS transfer, but you can configure which revenue group and category the items from each LightSpeed product category should be transfered to by going to the the interface configuration screen ('Other' - 'Settings' - 'Lightspeed Account Settings'); 3. 4. Their friendly technical support team is available to every single one of their customers 24/7. Join us as we celebrate the 12th annual Old Town Oktoberfest, Mid-Michigan’s only German Oktoberfest event. Sign in to the Retail Help Center to view current and past requests. If prompted, enter your Apple ID Password. Additionally, you can enable the transfer of payments, so that they can be also included in Clock PMS+ reports. On the screen that will open, fill in: On the next screen, fill in your LightSpeed username, email address and password and click Sign In. In order to have a fully working interface, please also make sure the following options are on: I. Interface specifics and things which you need to know: 1. Keep in mind that not all hardware you can use is necessarily built to serve as point of sale hardware or to work in a restaurant environment, which likely means we do not support it. This way, the Invoice will be clearer (Example:Tea (7th street Restaurant #227812)). Above all, Lightspeed … If you want to get involved, click one of these buttons! Find the best Internet Service Providers on Yelp: search reviews of 36 Lansing businesses by price, type, or location. Get the technical support you need to run your business, day-to-day! You can also transfer charges to company folios. Whether you’re a new business owner or a seasoned veteran, you know how hectic your peak times can be, and you probably face the same challenges trying to manage and process orders. 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