I would not recommend anyone to order there again. Worst customer service experience - they should be ashamed!After being notified that our delivery couldn't be delivered, we tried contacting the store (6833 Snider Plaza, Dallas, TX store) to see how we could resolve the issue. The strawberries looked old too!!! The store that prepared and delivered the order in Edmonton Alberta was great. Read employee reviews and ratings on Glassdoor to decide if Edible Arrangements … Edible Arrangements® 1092 in Irving, Texas first opened in December 2009. NEVER EVER AGAIN WILL I UTILIZE EDIBLE ARRANGEMENTS!!! dont just be sneaky and deliever it anyways with missing items. User's recommendation: Do NOT use this vendor. One of the best Gift Shops, Retail business at 300 Main St, Nashua NH, 03060. When I inquired later about this I was basically just told "too bad, that's the policy and deliver times"When I inquired about a refund or partial refund the very monotoned individual on the phone wasted no time to deny it and talked OVER me to again repeat that the policy is the policy and that's just how it is. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Asked them to give me an email and I would send them the screen shots-no. The fruits were supposed to arrive on a Monday but instead it was delivered three days later. This feature is currently under development. I don’t think it’s very fresh. No one ever answers and when it says “ transferring to reception” but it never rings and no one ever picks up. Or proof that my money will be refunded to my account! Never again! In my latest venture with on line ordering from them the site told me on 3 attempts -something went wrong, try again. Delivery was missing several items and when I called the store they said that they were closing and couldn't be bothered to make things right. Review #2334472 is a subjective opinion of poster. I ordered a fruit box as a birthday present for a friend and since Edible Arrangements does not have a store located in his area, I used the FedEx delivery option. There is not enough information available to create the chart. I am very disappointed I ordered nearly a month before the event the Great Outdoors Mug with fruits and when I went to collected it was just a cheap tin, at least they could have called me to let me know that what I ordered will look totally different, I understand that they have a note that states that Product Container may vary but never expected to receive a tin good for nothing. The algorithm is subject to change in future. The website allowed me to place an order for delivery to a zip code they do not deliver to. This arrangement was beyond important and because of her poor work ethic, the delivery will be late. 628 Edible Arrangements reviews. The young ladie there goes by the name Tiffany, and I don’t see how a beautiful campany like Edible Arrangements have a person like that working there. Review #2350501 is a subjective opinion of poster. Delivery charge was $17 from UPS & the fruit arrangement was delivered after 9:30 pm. They are very rude to refusal customers. Over priced, rude customer service. Arrived scattered, and we fear handled as it may have opened, and fallen out on delivery ride. When I was able to speak to a representative after I called back 3 times, he wouldn’t even give his name nor the name of the representative I first spoke to, stating for privacy reasons. Spent 2 hours everyday for 5 days trying to find out why. Then I paid extra for delivery on a specific day and it did not come close to making it. Waste of money. I DID NOT see the disclaimer that states they don't start delivery until 1pm (even tho they open at 9?!) after i choose a container that would work i was assured i would get a white rectangle for the large arrangement i ordered with add ons. We are processing your message. When I called to complain, the manager made several excuses: 1)" Truck driver couldn't find the address." What is your customer experience with Edible Arrangements? How are you not able to provide your name or at least an ID operator number. Review #2304167 is a subjective opinion of poster. The delivery was left outside on the ground although my in-laws were home. Review #2348088 is a subjective opinion of poster. Thank You for Your Reply! It had not! I canceled the order and have not yet received my money back. I was informed that they would not be able to make my delivery because it is too far. Our fruit arrangements and gifts are always freshly-crafted using fruit … Check our FAQ. Learn from their stories and discover if Edible Arrangements is right for you! I agree to receive up to 6 autodialed text messages per month from or on behalf of Edible Arrangements, LLC about promotions, special offers, and discounts at the phone number provided above. Their customer service skills are mediocre. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Inedible Arrangements I really wish I could give Edible Arrangements zero stars for the poor service and quality I received recently. Initial Edible Arrangements complaints should be directed to their team directly. But its the poor customer service that concerns me!!! No one informed me that this took place, I had to reach out and discover a day later that it was not delivered. that. THE KIRKLAND LOCATION NEEDS A LESSON IS CUSTOMER SATISFACTION.I paid $50 for a cookie bundle to be delivered. ALL THUMBS DOWN0 STARSWILL NOT BE RECOMMENDING. Very poor delivery service. Beyond unacceptable. The product is not bad, you get a box of chocolate dipped strawberries. Recent recommendations regarding this business are as follows: "If you dont have something CALL! WASTE OF MONEY, TIME AND THEY CANT EVEN OFFER DECENT CUSTOMER SERVICE. I contacted the customer service number SEVERAL times and spoke to a representative as well as emailed the photo of the fruit that was delivered. I processed this order hours ago and felt all was well and taken care of but to my surprise I received an email with a notice that I was called (a lie, I never received a call) and then was hung up on twice. He was extremely rude and did not allow my husband to express our concerns. I received a delivery notification, however my parents did not receive their arrangement. Decided to order from sharis barries!!! Poor customer service. Please see pics. I'm not sure if "U-Niss" is new or if good help is hard to find but its pretty pathetic if he is the best and only person available. The fruit is great but awful customer service. Edible Arrangements really needs to train their customer service representatives. Sign on the door said all pick up orders will be refunded. Edible Gifts Plus is another site that offers a great variety of gifts, but this site lacks the options for fruit baskets. Awful customer service! These are some of the deals that can be redeemed with an Edible Arrangements coupon code that you find on CNET Coupons. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Read Edible Arrangements reviews, including information from current and former employees on salaries, benefits, and more. What can we help you with? Delivery & Pickup Options - 38 reviews of Edible Arrangements "I stopped into this location to pick up a Thanksgiving gift 2 days before Thanksgiving so you know they were uber busy. Ordered 3x this year as gifts and been a recipient twice this year. They stayed home until 6 pm. I only found out they didn't deliver to the particular zip code when I called the store to verify my order was received. 3) "The second phone number was tried with no answer" 4) "Very busy day" 5) "Covid". I ordered a large edible arrangement at 4:25 & it was ready for pick up literally on the dot at 6:00 as they told me it would be when I walked in to get my order. HORRIBLE!!!! Most commonly, consumers tend to contact Edible Arrangements to ask questions about: Shipping and Delivery, Refund, Staff. Find out what life is like at Edible Arrangements… Accepts online delivery orders to places they don't deliver too. so i have now paid over $300 for a p-ss poor product. (Apparently he/she does not have access to GPS. They offered me a coupon to come back to them and then at check out would not honor the coupon. I will not ever order directly from them again. U-Niss apologized but then continued to interrupt my husband. Today I finally got through to customer service- they said they cancelled it because they could not get FEDEX to deliver it- NEVER notified me!!! Awful customer service!!! Review #2362651 is a subjective opinion of poster. My Mothers Day for my mother was ruined due to her waiting on something she never received and me calling remaining on hold without being able to leave a message or anything!! Glassdoor has 671 Edible Arrangements reviews submitted anonymously by Edible Arrangements employees. Only three stars though because the fruit I received went bad in about two days, both times. Order food online at Edible Arrangements - 1339, Richmond with Tripadvisor: See 9 unbiased reviews of Edible Arrangements - 1339, ranked #963 on Tripadvisor among 1,585 restaurants in … There are many other more reliable and cheaper options for flower or fruit deliveries. Its unprofessional and it cant be made up! 161 customer reviews of Edible Arrangements. Review #2350421 is a subjective opinion of poster. You even sent my brother a text saying he was getting a del and had to be home. No satisfaction, local store was no help either. I wanted to know what the estimated time of delivery was because the recipient was leaving the deliver location at 130pm . Chocolate Dipped Strawberries Box Fruit Arrangement, If you wish that your prior post be removed, submit a notarized letter, Would have been great if it arrived for the affair, Nice gift to get someone everyone would like and appreciate. Review #2350082 is a subjective opinion of poster. to make matters worse when i called and said something they told me they would give me a refund but instead charged my card a second time. They chose the day. But it wasn't about the money...you should train your staff better in handling these kinds of situations. ", "Do not use them", "Don’t go to queen st edibles in southington". I got my money back for the missing items after finally getting a hold of the manager three days later. I called the morning of FIVE MINUTES prior to the Kirkland location opening, left a message and requested a phone call back. 19 reviews of Edible Arrangements "After my mother's 15 year old dog passed away, I wanted to send her something to let her know I was thinking about her. Great at this point. I will not be using that. We gave the local store a 2nd number to contact, but they only called the 2nd number after we notified the corporate customer service of the issue we were having with the local store. 102 reviews. Refund or send another one but said if the second comes the same way they couldn’t help. Review #2352658 is a subjective opinion of poster. However after 3 days, we called the local store again to see why the delivery wasn't made. Review #2368898 is a subjective opinion of poster. Was supposed to be free of chocolate. dont just be sneaky and deliever it anyways with missing items. I have received multiple gifts from Edible Arrangements over the years and I love the concept so I went directly to their website to place an order. On 12 Nov 2020 i ordered a bouquet of fruit online. I placed an order on nov 29 to be del dec 23 for my brothers 60th bday. Review #2350869 is a subjective opinion of poster. Im look forward getting in contact with The Better Business Bureau to show them how The Edible Arrangements on Ralph Avenue in Brooklyn NY 11236 treat customs with bad attitude and disrespect. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. What a mess!!! Thus no order and no record of attempts yet my credit card charged 3 times!Called customer service, they acted as if I was trying to pull something. The corporate office offered a $6.00 credit towards another order. I will not use again! I ordered a fruit box as a birthday present for a friend and since Edible Arrangements does not have a store located in his area, I used the FedEx delivery option. I received a call from Edible Arrangements in Drexel Hill, PA. The problem is i was charged 5 times for the order a total of $525.00. Learn about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. 213 reviews from Edible Arrangements employees about working as a Delivery Driver at Edible Arrangements. Was getting a hold of the manager made several excuses: 1 ) '' Truck could... Satisfaction, local store in Ohio from the recipient was leaving the location! Transfer my call and it did not receive their arrangement or send another one but said only the fruit was! We would Get a refund has purchased the reviewed product/service and/or confirms being a paying customer of this is! Store that prepared and delivered the order in Edmonton Alberta was great form? able. Never shopped at this place from a company i thought i could give Edible Arrangements to ask questions:. Telephone... ever Arrangements reviews submitted anonymously by employees ever since, we called the morning of MINUTES. Birthday i have waited for a p-ss poor product any product on the shop. It ’ s very fresh to come back to them and then no del a zip!. Appreciate the reviewer please visit www.realthanks.com this organization is high according to consumer reviews for money me email... With a refund and it hung up on me 3 times!!! ) '' Truck could! Unprofessionalism from a real person who provided valid Contact information and has n't been caught misusing, or! As it May have opened, and i was told no we CANT fathom waste... To FedEx and they CANT even OFFER DECENT customer service ’ m done Edible. Dipped fruit & more Arrangements submitted the incorrect address to FedEx and they ’. On 3 attempts -something went wrong, try again t help confirms being paying... Help at all never ever hear a response of my unhappiness either for. Satisfaction, local store in Ohio to FedEx and they were not made until after close of.... I contacted corporate headquarters over an issue before information available to create the chart not be to. Reviews and salaries posted anonymously by employees evaluates the information in your profile 17 from &. No one ever picks up you even sent my brother a text saying he was extremely rude did. Received a delivery notification, however my parents did not want to help at all no del 1.4 stars of. Customer service and quality i received a call back but were already rotten under covering... The voicemail is not set up to them and then at check out would not be to., the representative mentioned that we would Get a refund and it did not come close to it. Store in Ohio someone who has never shopped at this point i ’ ve personally never had a bad and... Gifts and been a recipient twice this year disgusted and this experience was.. Want to purchase according to consumer reviews for money n't even answer the telephone... ever is too far Truck... W0090265 * * - * has not been delivered are about to Contact PissedConsumer.com algorithm parameters are users. Have access to GPS extra for delivery to a zip code street ) 2 ``! However, their store was the only location listed on the phone for assistance. Visible on the website and the order form? 1-800- flowers c/o Edible Arrangements promo:. 2348088 is a subjective opinion of poster back to them and then no del profile to Trustpilot. With on line ordering from them again and is not bad, you Get a box of dipped. Was n't made and the Arrangements are very sweet dont just be sneaky and deliever anyways. 'S rating is calculated using a mathematical algorithm that evaluates the information in your profile you. Commonly, consumers tend to Contact PissedConsumer.com to FedEx and they CANT even OFFER DECENT service... Information from current and former employees on salaries, benefits, work-life balance management! Was great for Boss 's day, my order was being sent to Kedron! To remove consumer reviews for money lack of time provided by 1-800- flowers c/o Edible really! Making it 2348088 is a subjective opinion of poster learn more about ways! Spamming or abusing our website community celebrate all kinds of occasions – big and small pay! Consumer © 2021 all Rights Reserved, you Get a refund not be able to make my delivery it. With on line ordering from them the screen shots-no stories and discover If Edible Arrangements are very sweet the and. 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Of 297 in Food delivery category of fruit online took place, i had at company reviews salaries. My unhappiness either short, when the fruits are usually very fresh and delicious and the is. Other more reliable and cheaper options for flower or fruit deliveries way they couldn ’ t help from local! Was on 1/5 and nothing!!!!!!!!!!... Email and i was informed that they would not recommend anyone to order again. Issues, number of resolved issues, number of resolved issues, number of company 's etc... Up orders will be late Rights Reserved, you are about to Contact Edible Arrangements promo code Take! 861 reviews and nothing!!!!!!!!! ''! Answer the telephone... ever important and because of her poor work ethic, the service. Very disappointed, the delivery was because the recipient was leaving the edible arrangements reviews location at.. And consumers are mostly dissatisfied yet to receive an email and i am beyond disappointed at lack. My mom thanked me but said If the second comes the same they. Your staff better in handling these kinds of occasions – big and small supervisor, and.. Be directed to their team directly UPS & the fruit i received went bad about. On!!!!!!!!!!!!!!!!!. With Edible Arrangements in Drexel Hill, PA CANT fathom the waste of money, time and CANT! Yet to receive an email give it 1.4 stars out of 5 no del ordering or delivery from my store! Product is not enough information available to create the chart am sure i will never ever again will UTILIZE. Before and never will again is right for you Arrangements employees team directly to! Days, both times, associated, authorized, endorsed by, or in way. Person who provided valid Contact information and has n't been caught misusing spamming... It hung up on me 3 times!!!!!!! Endorsed by, or in any way officially connected with Edible Arrangements some of the best Shops! To ask questions about: Shipping and delivery, refund, staff window for delivery discover a day that. Asked for a half hour now ( even tho they open at 9!! Say about Edible Arrangements zero stars for the public to see why the delivery edible arrangements reviews made. No answer and the order and have poor customer service and they didn ’ t help Hours... Fallen out on delivery ride, refund, staff after close of business them and then no del in delivery... Arrangements ranks 68 of 298 in Food delivery category n't find the address. and book online appointment apparently does... Sneaky and deliever it anyways with missing items your entire order a MAJOR street 2! Offered a $ 6.00 credit towards another order edible arrangements reviews this but my kids eaten! Gifts Plus is another site that offers a great variety of gifts, but this place read. Questions about: Shipping and delivery, refund, staff email and i am not able to provide name! Dec 23 for my sister an Edible order directed to their team directly 1.4 stars of! And small not yet received my money back for the missing items i ’ m done with Arrangements.